Restaurants and food service

Billing where the item is a dish and the unit is a plate.

The app calls them dishes, sells them by the plate, half and full, sets five percent GST with restaurant SAC codes, and leaves the barcode scanner switched off.

Vocabulary

Dishes, not items

Units

plate, half, full, glass, cup

Default GST

5 percent

Barcode

Off — nothing to scan

What you need to know

What a food counter needs.

4 topics

01 · Words

The screen says dish, because that is the word

Choosing restaurant changes the vocabulary the app uses: the button says Add dish, the list is Dishes, and nobody has to translate their own trade into the language of a stock system. It is a small thing that decides whether a new waiter can be shown the till in two minutes or twenty.

Add dish, not add item
Units of plate, half, full, glass, cup, bottle
Barcode scanning off — there is nothing to scan
Estimates off, because nobody quotes for a thali

02 · Tax

Five percent, with the right SAC codes

GST goes on at five percent, which is the standard rate for restaurant service, and the code picker offers SAC codes for restaurant and dhaba service, catering, canteen and outdoor catering alongside HSN for bakery, cold drinks and packaged water. A sweet shop selling both a thali and a box of mithai gets both kinds in the same picker.

SAC 996331 for restaurant and dhaba service
Catering, canteen and outdoor catering codes
HSN for bakery, cold drinks and packaged water
Per-item rate where a packaged good differs

03 · Charges

Packing, delivery and the things added at the end

On any plan, packing or delivery can go on a bill as an item of its own — make one called Packing and reuse it. On Business, additional charges are switched on for restaurants, so a service line goes on without inventing a product for it. Discounts work on every plan. All of it prints on the customer's bill as its own line rather than being folded into a total nobody can explain.

Packing or delivery as its own line
Additional charges, switched on for restaurantsBusiness
Discounts per line or on the whole bill
Everything printed, nothing folded into the total

04 · Honest

What this is not

There is no table management, no KOT printing to a kitchen, no course timing and no waiter-wise assignment. It is a billing counter, not a restaurant management system. A dhaba, a tea stall, a sweet shop or a takeaway counter is well served; a sit-down restaurant running twenty tables with kitchen tickets is not, and should buy something built for that.

No table or floor management
No KOT or kitchen printing
No waiter assignment or table-wise bills
Well suited to takeaway, dhaba, tea stall, sweet shop

Common questions

Questions from restaurants and dhabas.

Does it print KOTs to the kitchen?

No. There is no kitchen order ticket, no table management and no waiter assignment. This is a billing counter for takeaway, dhabas, tea stalls, bakeries and sweet shops rather than a full restaurant system.

Can I sell half plates?

Yes. Half and full are units in the suggested list, and you can add your own. A dish can be priced per unit, so half and full are usually two lines on the same dish or two dishes, whichever matches your menu.

What GST rate applies?

Five percent by default with GST switched on, which is the usual restaurant service rate, and the picker offers the restaurant and catering SAC codes. Packaged goods sold alongside can carry their own rate.

Can I add a packing or delivery charge?

Yes. On any plan, add it as an item called Packing or Delivery and it prints as its own line. On the Business plan, additional charges are switched on for restaurants, so a charge goes on the bill without being set up as an item first.

Does it work without internet?

Yes. Bills, the day's total and printing all run from the phone and sync afterwards, which matters for a counter in a basement food court or a roadside dhaba.

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