Medicine HSN codes, the right slab per item, a customer’s last purchase in one tap, and staff who can bill without seeing what you paid for the stock.
Codes
Medicine HSN, suggested
Bills
GST invoice with tax split
Repeat customers
Purchase history per person
Counter staff
Roles that hide margins
What you need to know
What a medical shop counter needs.
4 topics
01 · Billing
Strips, bottles and boxes, priced the way you buy them
A medical shop sells the same product in three shapes, and a system that insists everything is a piece makes the counter do arithmetic all day. Units here are whatever you call them — strip, bottle, tube, box — and each product carries its own selling price, MRP and purchase cost, so the bill shows what the customer pays and the report shows what you made.
Any unit: strip, bottle, tube, box, pack
MRP and selling price kept separately
A warning when a price goes below cost
Barcode scanning for packaged goods
02 · Tax
The slab and the HSN, on the line
Choosing pharmacy as your trade narrows the HSN picker to medicine and medical-goods codes rather than the general list, so the right code is two taps away instead of a search. Rates follow the current GST slabs, and the invoice splits tax into CGST and SGST within your state or shows IGST outside it.
Medicine HSN codes suggested first
Current slabs — nil, 5, 18 and 40 percent
CGST and SGST, or IGST across a state line
Tax figures stored on the bill, not recalculated later
03 · Customers
The repeat customer, and what they bought last time
Chronic prescriptions come back every month, and the useful question at the counter is what this person bought last time rather than who they are. Each customer keeps their purchase history and, where you allow credit, an udhaar balance that points at specific bills instead of one running figure.
Purchase history per customer
Credit settled against the bills it clears
Area tags for shops that deliver
Printable statement for a customer who asks
04 · Staff
A counter hand who cannot see what you paid
Add staff as cashiers and they can bill and take payment without seeing purchase prices, margins or reports. Every product edit, every cancelled bill and every price change is recorded with the name of whoever did it and what the value was before, in a log that cannot be edited or deleted afterwards.
Owner, manager, cashier and auditor roles
Purchase cost hidden from billing staff
Before-and-after on every edit
The log is append-only, including for the owner
Common questions
Questions from medical shops.
Does it track batch numbers and expiry dates?
Not yet, and we would rather say so than let you find out after moving your shop across. Batch and expiry tracking is designed and on the list, but today the product records stock per item, not per batch. If expiry management is the reason you are looking, this is not the right fit right now.
Does it handle Schedule H or narcotic registers?
No. BillCountr bills, tracks stock, keeps customer credit and produces GST invoices and reports. Statutory drug registers are a separate obligation and are not part of the product.
Can it bill without internet?
Yes, all of it — bills, stock, customer credit, printing and the invoice number itself. Work queues on the phone and syncs by itself when the connection returns.
Can I bill the same medicines quickly for a regular?
Yes. Items come up from the first few letters as you type, and the customer's history shows what they bought last time, so a monthly repeat is a short job rather than a fresh search.
What happens when I have to cancel a bill?
The bill is cancelled and raised again rather than edited. The original stays in the record marked cancelled, prints with a watermark, and its effect on stock and the customer's balance is reversed. A return is issued as a credit note with its own number.
