Medical shops and pharmacies

GST billing for a counter that moves all day.

Medicine HSN codes, the right slab per item, a customer’s last purchase in one tap, and bills that keep going when the network does not.

Codes

Medicine HSN, suggested

Bills

GST invoice with tax split

Repeat customers

Purchase history per person

Counter staff

Roles that hide margins, on Business

What you need to know

What a medical shop counter needs.

01 · Billing

Strips, bottles and boxes, priced the way you buy them

A medical shop sells the same product in three shapes, and a system that insists everything is a piece makes the counter do arithmetic all day. Units here are whatever you call them — strip, bottle, tube, box — and each product carries its own selling price, MRP and purchase cost, so the bill shows what the customer pays and, on Business, the profit report shows what you made.

  • Any unit: strip, bottle, tube, box, pack
  • MRP and selling price kept separately
  • A warning when a price goes below cost
  • Barcode scanning for packaged goods

02 · Tax

The right slab and HSN on every item

Choosing pharmacy as your trade narrows the HSN picker to medicine and medical-goods codes rather than the general list, so the right code is two taps away instead of a search. Rates follow the current GST slabs, and the invoice splits tax into CGST and SGST, or shows IGST, as the shop is set up.

  • Medicine HSN codes suggested first
  • Current slabs — nil, 5, 18 and 40 percent
  • CGST and SGST, or IGST, set for the shop
  • Tax figures stored on the bill, not recalculated later

03 · Customers

The repeat customer, and what they bought last time

Chronic prescriptions come back every month, and the useful question at the counter is what this person bought last time rather than who they are. Each customer keeps their purchase history and, where you allow credit, an udhaar balance that points at specific bills instead of one running figure.

  • Purchase history per customer
  • Credit settled against the bills it clears
  • Area tags for shops that deliver
  • Printable statement for a customer who asks

04 · Staff

A counter hand who cannot see what you paid

On the Business plan, staff added as cashiers can make bills without opening reports or your profit, or changing prices and settings, and every product edit, every cancelled bill and every price change is recorded with the name of whoever did it and what the value was before, in a log that cannot be edited or deleted afterwards.

  • Owner, manager, cashier and auditor rolesBusiness
  • Billing staff kept out of reports and profitBusiness
  • Before-and-after on every editBusiness
  • A log nobody can edit, the owner includedBusiness

Common questions

Questions from medical shops.

Does it track batch numbers and expiry dates?

Not yet, and we would rather say so than let you find out after moving your shop across. Batch and expiry tracking is not built: the product records stock per item, not per batch. If expiry management is the reason you are looking, this is not the right fit right now.

Does it handle Schedule H or narcotic registers?

No. BillCountr bills, tracks stock, keeps customer credit and produces GST invoices and reports. Statutory drug registers are a separate obligation and are not part of the product.

Can it bill without internet?

Yes, all of it — bills, stock, customer credit, printing and the invoice number itself. Work queues on the phone and syncs by itself when the connection returns.

Can I bill the same medicines quickly for a regular?

Yes. Items come up from the first few letters as you type, and the customer's history shows what they bought last time, so a monthly repeat is a short job rather than a fresh search.

What happens when I have to cancel a bill?

The bill is cancelled and raised again rather than edited. The original stays in the record, prints marked CANCELLED, and its effect on stock and the customer's balance is reversed. On Pro, a return is issued as a credit note with its own number.

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